My work at Metromile spanned product and marketing, from animations for key app flows to an explainer video introducing pay-per-mile insurance. Here is a selection of projects from my time there.

Product Animations

Role: Sr. Visual/Motion Designer
Creative Director: Danica Conneely

Here is a collection of Lottie animations I created to bring the Metromile app to life.

Lottie was only about two years old when I did this work, with a lot of quirks. I figured out how to make it work on my own, back then there was no AI to troubleshoot problems with. I worked closely with a product designer and an engineer to make sure every file delivered correctly.

The illustrations came from Metromile's existing library — warm, friendly, and approachable. My job was to make them move in a way that matched that warmth.

CX Chat Loader

Loaders

Native permissions

This was my first time working on the product side and I got completely hooked. There's something different about seeing your animation live inside an app on someone's phone — it's part of the experience, not an interruption of it.

Pay-per-mile explainer video

Role: Writing, Storyboarding, Animation, Art Direction
Original illustrations: Polyester Studio
Additional assets: Kinn Creative

After COVID reshaped the team, I found myself working without a Creative Director, writer, or designer.
I saw the need for a pay-per-mile explainer video, I pitched to my new manager and produced it from the ground up.

I interviewed customer service agents to understand how they explained pay-per-mile and which questions came up most often. That research shaped the script, which I then storyboarded and animated. I also art directed Kinn Creative on new illustrations that fit seamlessly within Metromile’s existing visual style.

I presented the finished video at a company-wide all-hands, where it received an enthusiastic response from the CEO. It was ultimately used across the marketing site, quote-to-sale email journey, social ads, and user dashboard.